Manage your Calls

Call Handling is basically where you configure the steps when a call comes in. The setting allows you to set during Business Hours and After Business Hours. 

Call Queues is where you can set and configure when there is more than a call comes in and need to assign the next call.

Call Menus enable you to set different option for caller to select to reach to different user in your organisation. Basically how you would structure in a common office environment of department phone numbers.

Keeping your Company Number as the main call in number which then enable IVR menu that you can set each option number to reach to different user.  

Ring Groups is basically to configure and set the number assigned for a specific department is ringing and which user should it rings as well or how should the call to be handled if it is not answered.